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  1. Jira Service Management Cloud
  2. JSDCLOUD-12586

Ping JSM Virtual Agent directly in slack DM with Atlassian Assist

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      Add the ability to engage the conversational bot directly instead of needing a dedicated slack request channel. Also allow me to search across multiple Project's VAs

              b626b4c1deb5 Sarah Scaife
              16baeece1d20 Jensen Fleming
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