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  1. Jira Service Management Cloud
  2. JSDCLOUD-12583

Assets : Having a double quote character in import file stops the Assets import

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    Description

      Problem

      When there is a double quote character ('') in the import file, the Asset import will only import the records up to that character

      Environment

      .

      Steps to Reproduce

      1. Create a CSV file with 4 records.
      2. In 2nd record, add a double quote character in any of the column data.
      3. Use this file to import data in Assets

      Expected Results

      All 4 records will be imported

      Actual Results

      The first 2 records are imported. This is because the double quote character at line 2 which makes the import process believe it is an "end-of-file" and stops processing further

      Workaround

      Remove the double quote character so that all records are imported

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            Unassigned Unassigned
            e87386e27ed9 Simran G
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            Dates

              Created:
              Updated:
              Resolved: