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  1. Jira Service Management Cloud
  2. JSDCLOUD-12537

Add Assets object type as an "attribute" in Jira requests

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    Description

      Issue Summary

      Some customers want to add as part of their object attributes the "Object Type", but the Assets custom field doesn't let to add this value under the Context/Field configuration.

      Workaround

      The only possible way to do this is to create a new attribute that stores the Object type itself so it can be mapped in Jir requests, but if the amount of objects is high, it will need some manual work to update them all.

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            Unassigned Unassigned
            cccf533ef797 Ignacio Huerta
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              Created:
              Updated: