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  1. Jira Service Management Cloud
  2. JSDCLOUD-12528

User type attribute are displayed empty in List view in new UI for Assets

      Problem

      User type attribute are displayed empty in List view in new UI for Assets even when they have a value set. The same object in Detail view shows the attribute value set.

      Environment

      .

      Steps to Reproduce

      1. Create an object that has a user-type attribute and set a value for it.
      2. Check the object in detail view.
      3. Now, switch to List view

      Expected Results

      The attribute is populated in both the view

      Actual Results

      The attribute is shown as empty in the List view . Detail view shows the value as expected

      Workaround

      No workaround available at the moment

      Notes

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Cloud'
            1. Jira Service Management Cloud
            2. JSDCLOUD-12528

            User type attribute are displayed empty in List view in new UI for Assets

                Problem

                User type attribute are displayed empty in List view in new UI for Assets even when they have a value set. The same object in Detail view shows the attribute value set.

                Environment

                .

                Steps to Reproduce

                1. Create an object that has a user-type attribute and set a value for it.
                2. Check the object in detail view.
                3. Now, switch to List view

                Expected Results

                The attribute is populated in both the view

                Actual Results

                The attribute is shown as empty in the List view . Detail view shows the value as expected

                Workaround

                No workaround available at the moment

                Notes

                        cbartle Caroline Bartle
                        e87386e27ed9 Simran G
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        4 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            cbartle Caroline Bartle
                            e87386e27ed9 Simran G
                            Affected customers:
                            2 This affects my team
                            Watchers:
                            4 Start watching this issue

                              Created:
                              Updated:
                              Resolved: