Issue Summary

The user (not part of ticket i.e report/request participant) is able to add comments in the existing ticket even if Jira.permission.comment.user permission is set and ‘Allow all emails that contain a valid issue key to be added as a comment to the issue, set to true

Steps to Reproduce

1. Set property ‘jira.issue.editable and jira.permission.comment.user’ to false on closed status,
2. In addition, ‘Allow all emails that contain a valid issue key to be added as a comment to the issue, set to true
3. Create an issue and move to Closed status
4. Send an email from reporter’s email address with ticket# in Subject. This creates new ticket
5. Send an email from non reporter’s email address with ticket# in Subject. This creates comment on same ticket

Expected Results

A new ticket will be created.

Actual Results

Comment is getting added in existing ticket instead of creating a new one.

Workaround

Set Allow all emails that contain a valid issue key to be added as a comment to the issue to No.