Getting 504 errors searching for Assets with API endpoint: /v1/objectconnectedtickets/{id}/tickets

stack: java.lang.RuntimeException at com.atlassian.jira.user.util.UserKeyStoreImpl.lambda$getUsersForKeys$1(UserKeyStoreImpl.java:177) at com.atlassian.jira.consistency.ConsistencyCheckBuilderForRolloutService$TypeAwareRollout.lambda$with$3(ConsistencyCheckBuilderForRolloutService.java:240) at com.atlassian.workcontext.metrics.Timer.timeWithException(Timer.java:215) at com.atlassian.jira.consistency.ConsistencyCheckServiceImpl.lambda$wrapWithTimer$6(ConsistencyCheckServiceImpl.java:271) at com.atlassian.jira.consistency.ConsistencyCheckServiceImpl.wrapWithTimer(ConsistencyCheckServiceImpl.java:278)

…

at com.atlassian.jira.security.ratelimit.heimdall.filter.JiraHeimdallRateLimitingCostUpdateRegistrationFilter.doFilterOnce(JiraHeimdallRateLimitingCostUpdateRegistrationFilter.java:27) at com.atlassian.jira.web.filters.FilterOnceAbstractHttpFilter.doFilter(FilterOnceAbstractHttpFilter.java:25) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)

…
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1789) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:829) 
   }
   ext: { [-]
     err: { [-]
       location: com.atlassian.jira.user.util.UserKeyStoreImpl:lambda$getUsersForKeys$1
       type: java.lang.RuntimeException
     }
     jira: { [-]
       request: { [-]
         asap_iss: micros-group/jsm-cmdb
         id: XXXXXXXX
         ipaddr: XX.XX.XX.XXX
         method: POST
         normuri: /rest/api/3/search
         traceId: XXXXXXXX
         traceSampled: false
         url: /rest/api/3/search
       }
       tenant: { [-]
         rds_host: <hostname>
         sitename: <siteURL>.atlassian.net
       }
       username: anonymous
     }
   }
   hostname: XXXXXXXX
   level: INFO
   logger: com.atlassian.jira.user.util.UserKeyStoreImpl
   m: { [+]
   }
   message: [Limited to 5 per PT1M] getUsersForKeys with size 60
   micros_container: jira
   pid: 54
   product: jira
   thread: http-nio-8090-exec-66
   time: 2023-03-06T06:57:28.309092352Z
   timestamp: 2023-03-06T06:57:28,306Z
}