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Suggestion
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Resolution: Unresolved
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None
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2
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23
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Suggestion Summary
When reacting with the "ticket" emoji to a message, it automatically set the message as the summary of the issue. It should be possible to select if the message would become the Issue summary or description.
Workaround
A workaround is available using Automation: Create a ticket via JSM Chat and set the original message from Slack/Teams as the description