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  1. Jira Service Management Cloud
  2. JSDCLOUD-12388

Allow mapping import to the Created/ Updated date field for Asset imports

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Assets - Import
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      Currently the Created/ Updated date field is not an option for import mapping with Assets, this means that any created object from the import will have the current date making the data incorrect when we are importing historical data or moving products (cloud to cloud to dc to cloud)

      Please Allow mapping import to the Created/ Updated date field for Asset imports.

      Workaround

      Workaround to import Created and Updated values of Asset objects

              Unassigned Unassigned
              79302268a842 Ana Viseu
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                Created:
                Updated: