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  1. Jira Service Management Cloud
  2. JSDCLOUD-12384

Insights Automation: Option to delete properties using automation action Set entity property

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      Issue Summary

      There's an existing action in Automation that allows setting entity properties:

      But it's not possible to delete the entity properties using this action. You can just set the property to NULL, but it will keep existing.

      Expected Results

      The ability to delete entity properties using automation rule actions.

      Actual Results

      It's possible only to create and update entity properties, but the delete action doesn't exist.

      Workaround

      Use a send web request Delete action to the endpoint "https://your-domain.atlassian.net/rest/api/3/issue/{issueIdOrKey}/properties/{propertyKey}".
      API details here.

              7260236ab89d Justin King
              64c8f1937384 André Sinatora (Inactive)
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                Created:
                Updated: