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  1. Jira Service Management Cloud
  2. JSDCLOUD-12173

Forms: Ability to validate field values during ticket creation

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Forms - Portal
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      It would be very useful to have fields that will be validated during the ticket creation. 

      For example, if there is a field where the customer needs to fill in their address, it would be awesome to have functionality to validate the field value to make sure it's a valid address. This could be validated using an External source via API or Forms data connection in the ticket creation screen(in the customer portal).

              Unassigned Unassigned
              9330a841afd3 Bruna Silva
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                Created:
                Updated: