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Type:
Bug
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Resolution: Tracked Elsewhere
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Priority:
Low
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Component/s: Assets - Jira Field & JQL - UI
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None
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9
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Severity 3 - Minor
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1
Issue Summary
Assets field on the Create linked issue screen will show one of the following errors:
An error occurred while retrieving Insight object details or cmdb.object.field.failed.to.load
This happens on linked issue creation when the first issue has a value set for the Asset field.
Steps to Reproduce
- Make sure you have an Asset field marked as required for an issue type
- Go to an issue and add a value for the Asset field in question
- Click to create a linked issue of the issue type which has the asset field marked as required
Expected Results
The Assets field should be empty in the the Create linked issue screen
Actual Results
Assets field will shows one of the errors mentioned above
Workaround
Highlight the error in the Assets field and remove it. This will allow you to search for other values in the field.