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  1. Jira Service Management Cloud
  2. JSDCLOUD-12073

Ability to parse the JSON data received from Incoming Webhooks - Jira Automation

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      Problem

      On an Incoming Webhook trigger in Jira Automation, a payload that encloses JSON data in an array "[  ]" will cause the rule to fail with (when parsing the data):

      "Cannot deserialize value of type `com.codebarrel.automation.api.webhook.IncomingWebhook` from Array value (token `JsonToken.START_ARRAY`) at [Source: (ByteArrayInputStream); line: 1, column: 1]"

      There is no way to parse the data in Jira as fetching from the payload fails. webhookData is unable to point to the JSON root when enclosed in "[ ]"

      Suggested Solution

      Provide the ability to parse the data in Jira after receiving the external request.

      Workaround

      No workarounds available at the moment.

            Unassigned Unassigned
            jspaniol Jeison
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              Created:
              Updated:
              Resolved: