Issue Summary

When accessing the Knowledge base in order to add or remove them from Categories, intermittently it shows the following error:

Remove article failed
We weren't able to remove the article from the category. Try again in a minute.

Article's categories not updated
We weren't able to update the article's categories. Try again in a minute.

It's replicable where there are existing categories and articles. By linking the Space and creating a new category, the error doesn't appear.

Steps to Reproduce

1. Go to Knowledge base and try to add an article on a category first via Articles.
2. Also, try to add/remove articles directly via the Category.

Expected Results

Articles are added or removed from categories.

Actual Results

It shows: Article's categories not updated. We weren't able to update the article's categories. Try again in a minute.

On the Developer tools it shows:

{"errorMessage":"A call to Confluence failed","errorKey":"jsd.apollo.error.confluence.rest.error","statusCode":403}

Workaround

The issue is intermittent. Sometimes, articles are added and removed from categories with no errors.