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  1. Jira Service Management Cloud
  2. JSDCLOUD-12035

Allow a custom logo to be set for when sending customer satisfaction surveys (CSAT)

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Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for Jira Service Desk Cloud. Using Jira Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently it is not possible to include and/or edit the logo that is sent by Jira Service Desk for customer satisfaction surveys.

      Suggested Solution

      • Add the ability to send Jira Service Desk portal logo instead in CSAT emails.
        or
      • Have the ability to choose the logo sent out for via Jira Service Desk notifications

      Workaround

      None at this time.

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            Unassigned Unassigned
            dfb5cd90782d Andrew Daniels
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            Dates

              Created:
              Updated: