Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12022

Accessing Asset configuration button under Object Schema gives 404 error

XMLWordPrintable

      Issue Summary

      When accessing the Object Schema Configuration page by going to an object schema and clicking on Object Schema > Configure, it gives a 404 error

      Steps to Reproduce

      1. Going to an object schema
      2. Click on Object Schema > Configure

      Expected Results

      Users are able to access the Configuration page details

      Actual Results

      A 404 error is thrown

      Workaround

      Access the configuration page from Assets landing page directly by clicking on three dots(...) beside the object schema name.

        1. Image 2022-11-23 at 6.19.48 PM.jpg
          Image 2022-11-23 at 6.19.48 PM.jpg
          131 kB

            [JSDCLOUD-12022] Accessing Asset configuration button under Object Schema gives 404 error

            oli added a comment -

            Hi everyone, apologies for the disruption. The fix has now been deployed everywhere.

            oli added a comment - Hi everyone, apologies for the disruption. The fix has now been deployed everywhere.

            Krister Broman [Advania] added a comment -

            Same for me, it looks as if the link to the object scheme configuration is wrong, i.e. object scheme 11

            Configuration Link: https://domain/jira/servicedesk/assets/configure?id=11

            Working: https://domain/jira/servicedesk/assets/configure/object-schema/11

             

            Krister Broman [Advania] added a comment - Same for me, it looks as if the link to the object scheme configuration is wrong, i.e. object scheme 11 Configuration Link: https://domain/jira/servicedesk/assets/configure?id=11 Working: https://domain/jira/servicedesk/assets/configure/object-schema/11  

              Unassigned Unassigned
              gfranck Gabriele Franck
              Affected customers:
              18 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: