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  1. Jira Service Management Cloud
  2. JSDCLOUD-11995

JSM Forms does not warn the user when a required field is linked to a form field

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    Description

      Issue Summary

      When you have a conditional form field linked to a system/required field to your forms you will be obligated to mark/fill up the form, otherwise the ticket won't be created in the portal.

      Steps to Reproduce

      Link a conditional form field to a system/required field to your forms.

      Try to create a ticket without

      Expected Results

      Warn the user(via pop-up) that they are linking the form field to a required field.

      Actual Results

      There's no warning/message notifying the user that they linked the form field to a required field.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
      A possible solution to avoid this behavior is not link a form field to a required field.

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              3a5d08b54945 Mauricio Franzoni (Inactive)
              ctrilha@atlassian.com Charles Trilha
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              Dates

                Created:
                Updated: