Details
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Bug
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Resolution: Unresolved
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Low
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3
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Severity 2 - Major
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4
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Description
Issue Summary
When you have a conditional form field linked to a system/required field to your forms you will be obligated to mark/fill up the form, otherwise the ticket won't be created in the portal.
Steps to Reproduce
Link a conditional form field to a system/required field to your forms.
Try to create a ticket without
Expected Results
Warn the user(via pop-up) that they are linking the form field to a required field.
Actual Results
There's no warning/message notifying the user that they linked the form field to a required field.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
A possible solution to avoid this behavior is not link a form field to a required field.
Attachments
Issue Links
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