Issue Summary

When a user is added as both Internal User and as a Project Customer, then Atlassian Account name takes precendence over the Label Name (added in JSM Customers) page.

Steps to Reproduce

1. Service Project Access should be 'Customers added to this service project only by agents and admins'
2. Create a portal-only customer account (under Project -> Customers).
3. Go to JSM Customers option under Atlassian Admin, add a different Label Name to the customer account.
4. With the same email id , invite user from User Management via Atlassian Admin (No need to add them any product access).
5. Now, go to Customer Portal and try opening a new ticket. Search for the customer name under ‘Raise the Request on behalf of’.
6. Also, look for the customer name under Project -> Customers.

Expected Results

The project should display the Label Name for the customer, since the user is only a Customer to the project.

Actual Results

Jira displays the user’s Atlassian Account name under the project, because the user is added as an Internal User.

Workaround

None