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  1. Jira Service Management Cloud
  2. JSDCLOUD-11690

Migrate between team-managed and company-managed projects

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    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The current process of moving a team-managed project to a company is painful and distributive. On a service management project, it has a significant impact on customers (raised ticket users) The process today would create a vast about of chaos with any open tickets. Replying to a ticket in the old project and getting bouncebacks at best, at worse, nothing. 

       

      Ideally, I should be able to change a project type from Team to Company without impacting my customer group. 

       

      Current process

      https://support.atlassian.com/jira-service-management-cloud/docs/migrate-between-next-gen-and-classic-projects/

              Unassigned Unassigned
              a75364adc05c Bryan.Diegnan
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                Created:
                Updated: