Migrate between team-managed and company-managed projects

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Provisioning
    • None
    • 2
    • 9

      The current process of moving a team-managed project to a company is painful and distributive. On a service management project, it has a significant impact on customers (raised ticket users) The process today would create a vast about of chaos with any open tickets. Replying to a ticket in the old project and getting bouncebacks at best, at worse, nothing. 

       

      Ideally, I should be able to change a project type from Team to Company without impacting my customer group. 

       

      Current process

      https://support.atlassian.com/jira-service-management-cloud/docs/migrate-between-next-gen-and-classic-projects/

            Assignee:
            Unassigned
            Reporter:
            Bryan.Diegnan
            Votes:
            5 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated: