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  1. Jira Service Management Cloud
  2. JSDCLOUD-11668

While removing service from "Affected Service" field the in-app notification is not accurate

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    Description

      Issue Summary

      When we try to remove the service from the Affected Service field we are receiving an in-app notification stating that "Affected Service add to the incident". Which doesn't make sense.

      This is reproducible on Data Center: No

      Steps to Reproduce

      1. Create an incident request.
      2. Update the affected service with one service.
      3. Refresh the page and try clearing the service and you would notice this message.

      Expected Results

      The error message should be more in line with service removal from the affected service field

      Actual Results

      The error message received was "Affected Service add to the incident".

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              d3e338d93ca5 SivaKalyan G
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              Dates

                Created:
                Updated:
                Resolved: