Issue Summary

When moving a ticket from a Jira Service Management project to another project, the queue link for the request doesn't redirect to the new issue key or project.

Steps to Reproduce

1. Create a ticket in JSM project "ABC"
2. Move the issue to JSM project "XYZ"
3. Go to https://siteURL.atlassian.net/browse/ABC-123
   • (Notice that it correctly redirects to the new project key XYZ-456)
4. Now, go to https://siteURL.atlassian.net/jira/servicedesk/projects/ABC/queues/issue/ABC-123
   • (Notice that it does not redirect to the new XYZ-456 ticket, it still appears in the old project with the old key).

Expected Results

The queue link redirects to the new issue key/project.

Actual Results

The queue link doesn't redirect to the new issue key/project.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available