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  1. Jira Service Management Cloud
  2. JSDCLOUD-11615

When using object type inheritance, Insight Object Attribute order in object view is not followed

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      Problem

      When using object type inheritance with the "Pass all attributes to child object types" setting, the order of the object attribute shown on the object does not reflect the order configured on the object schema in the child object types.


       

      Environment

      Jira Cloud

      Suggested Solution

      It will be best to show the object attribute on the object view in the similar order that is configured on the object schema

      Workaround

      You can use the "Add parent attributes" feature to pass the attributes to the child object type as a workaround - the ordering should work correctly when attributes are passed down this way. You can find the instructions on how to do this here: https://support.atlassian.com/jira-service-management-cloud/docs/inherit-all-parent-attributes/

      To be able to do this, the parent object type will need to have the "Pass all attributes to child object types" setting off. And, you can't turn this setting off if the parent object type already has child object types that have had the attributes passed down to them by this setting. So basically, you would need to do this on fresh copies of your object types (though you should be able to export/reimport the objects if need be).

      Notes

              7260236ab89d Justin King
              e87386e27ed9 Simran G
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                Created:
                Updated: