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Bug
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Resolution: Duplicate
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Low
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None
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4
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Severity 3 - Minor
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Issue Summary
When trying bulk export objects from an object type, you receive an error message. More information can be found in this article (Cause 3).
Steps to Reproduce
- Not able to force the behavior on a "healthy" schema.
- On an already affected schema, go to Insight and select the affected object schema and the affected object type.
- Go to bulk options > export objects.
Expected Results
Objects are exported
Actual Results
You receive an error with the following message
{ "errorMessages": [ "Something went wrong. Contact administrator" ], "errors": {} }
Workaround
The invalid references must be removed with the following process:
- Access your schema and look for the objects.
- Click on "Edit"
- Set a dummy value for the affected reference type attribute
- Save the changes.
- Edit the object once again and remove the value.
- Save the changes one more time.
If you have a lot of objects with references, you can contact support so the invalid references can be tracked.