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  1. Jira Service Management Cloud
  2. JSDCLOUD-11528

Adding an object type attribute with empty Default type caused attribute UI not loading

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      Issue Summary

      This is reproducible on Data Center: N/A

      Steps to Reproduce

      1. Select an object type and go to its object type attribute view.
      2. Add a new attribute. Select Default as 'Type' and clear the content of 'Type Value'.
      3. Click 'Add' button. Refresh the page.

      Expected Results

      No attribute was added. UI should force customer to select a 'Type Value'.

      Actual Results

      An abnormal attribute was added which caused the attribute view not loading.

      Workaround

      No obvious workaround.

      Update the default type value from database and restart the instance can resolve the issue.

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          Screen Shot 2022-07-01 at 5.48.17 pm.png
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        2. Screen Shot 2022-07-01 at 6.07.16 pm.png
          Screen Shot 2022-07-01 at 6.07.16 pm.png
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            [JSDCLOUD-11528] Adding an object type attribute with empty Default type caused attribute UI not loading

            No work has yet been logged on this issue.

              7260236ab89d Justin King
              9dc65ebe598c James Zhang (Quokkas)
              Affected customers:
              2 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: