Details
-
Bug
-
Resolution: Fixed
-
Low
-
None
-
7
-
Minor
-
1
-
Description
Problem
Placeholder "${reporter}" will return empty if the user creating issue from within Jira(not customer portal) does not have "Modify Reporter" permission
Environment
Jira Cloud
Steps to Reproduce
- Create an Insight field that utilizes "${reporter}" placeholder in "Filter Issue Scope(IQL)" and add that field to the Create issue screen. Make sure that there are object that qualifies the IQL.
- Remove the user from "Modify reporter" permission.
- Create an issue from within Jira and try to select an object from the Insight custom field created in Step 1.
Expected Results
You should be able to select objects from the field that qualifies the IQL.
Actual Results
No objects are returned in the Insight field.
This occurs as the field is not present on the screen for user who does not have the "Modify Reporter" permission and hence, no value is sent.
This should not happen; instead value should be passed as current user in the reporter placeholder.
Workaround
Give Modify reporter project permission to the user OR use the currentUser() function in Filter issue scope section