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  1. Jira Service Management Cloud
  2. JSDCLOUD-11399

Forms automation: Attach/copy forms for multiple projects

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      Update July 2024

      Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress.

      Thanks,

      Sam

      JSM Principal Product Manager

      Show
      Update July 2024 Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress. Thanks, Sam JSM Principal Product Manager

      Summary

      At the moment, using the "Attach forms" and "Copy forms" options, is only possible to attach/copy form from single projects, as I show on the screenshot below:

      Suggestion:

      It would be great to have the ability to attach forms for multiple project scopes. Like when a field from form A and project A is selected and triggers an automation rule to create a new ticket and add a new form B to project B. Or, to copy a submitted form from project A to project B.

      Workaround

      Using the Forms API

       

        1. Screen Shot 2022-06-02 at 10.11.50.png
          Screen Shot 2022-06-02 at 10.11.50.png
          276 kB

            [JSDCLOUD-11399] Forms automation: Attach/copy forms for multiple projects

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              96677a1d9b4c Sam Knight
              8987963cd16f Bruno Altenhofen
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                Created:
                Updated: