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  1. Jira Service Management Cloud
  2. JSDCLOUD-11399

Forms automation: Attach/copy forms for multiple projects

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      Update May 2023

      This is currently not on our short or medium-term roadmap; however, we will continue to review the demand for this feature and will provide another update in October 2023.

      Thanks,

      Simon

      JSM Principal Product Manager

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      Update May 2023 This is currently not on our short or medium-term roadmap; however, we will continue to review the demand for this feature and will provide another update in October 2023. Thanks, Simon JSM Principal Product Manager

    Description

      Summary

      At the moment, using the "Attach forms" and "Copy forms" options, is only possible to attach/copy form from single projects, as I show on the screenshot below:

      Suggestion:

      It would be great to have the ability to attach forms for multiple project scopes. Like when a field from form A and project A is selected and triggers an automation rule to create a new ticket and add a new form B to project B. Or, to copy a submitted form from project A to project B.

      Workaround

      Using the Forms API

       

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              96677a1d9b4c Sam Knight
              8987963cd16f Bruno Altenhofen
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              Dates

                Created:
                Updated: