Problem Definition

As a JIRA Core or JIRA Software user who has been added to the Service Desk Team role in a Service Desk Project, I can collaborate on Service Desk Requests. However, collaborators could not search with "Organization" field while creating the issue from the Agent view.

Suggested Solution

Allow Collaborators to search Organizations in "Organization" field

Why this is important

Companies may want to use Organizations to organize their Customers but not want to make all the Developers full-fledged Service Desk Agents in order to make it possible to sort Requests by Organization.