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  1. Jira Service Management Cloud
  2. JSDCLOUD-11395

Allow Collaborators to search Organizations in "Organization" field

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      Problem Definition

      As a JIRA Core or JIRA Software user who has been added to the Service Desk Team role in a Service Desk Project, I can collaborate on Service Desk Requests. However, collaborators could not search with "Organization" field while creating the issue from the Agent view.

      Suggested Solution

      Allow Collaborators to search Organizations in "Organization" field

      Why this is important

      Companies may want to use Organizations to organize their Customers but not want to make all the Developers full-fledged Service Desk Agents in order to make it possible to sort Requests by Organization.

              Unassigned Unassigned
              0ed3fd39a981 Saama Tabassum
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