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  1. Jira Service Management Cloud
  2. JSDCLOUD-11394

Object type mapping case matching incorrectly displayed for "Case Insensitive" option

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • Assets - Import
    • None

    Description

      Issue Summary

      When customer create/update an import object type mapping, the "Identifier case matching" option will always display "Case sensitive" even if they chose "Case Insensitive"

      Steps to Reproduce

      1. Create an import configuration
      2. Create or edit an existing object type mapping and selecting "Case Insensitive" for "Identifier case matching"
      3. Go back and edit the object type mapping of the mapping at step 2

      Expected Results

      Case Insensitive should be displayed in the edit dialog

      Actual Results

      Case Sensitive is displayed in the edit dialog

      Workaround

      The case insensitive selection is actually saved in the backend and returned to the frontend correctly, but the frontend is not displaying the result correctly.

      Currently there's no workaround to have the option displaying properly.

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              Unassigned Unassigned
              b44143ebd2fd Alan Wong 5
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              Dates

                Created:
                Updated:
                Resolved: