Details
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Bug
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Resolution: Unresolved
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Medium
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None
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14
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Severity 3 - Minor
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0
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Description
Issue Summary
When using the IP allowlist feature, when you try to add a custom mail handler on Service projects, by clicking on the Google or Microsoft icons, the screen opens and closes instantly.
Steps to Reproduce
- Add IPs to the allowlist on the admin panel
- In a service project, try to add a custom mail handler, by clicking on the Google or Microsoft icons
Expected Results
The window opens to continue with the process.
Actual Results
The window opens and closes instantly.
Workaround
Reach out to Atlassian Support to provide the IPs that need to be added to the IP allowlist in order to grant access to custom mail handlers.