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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Forms - Export & Reporting
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None
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2
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15
Issue Summary
Forms containing multibyte characters such as Chinese , Japanese or Thailand cannot be exported to PDF correctly. Multibyte characters are replaced by ###.
Steps to Reproduce
Create a form and link it to a request type
Raise a request using the above form with multibyte characters such as Chinese , Japanese or Thailand:

Export the submitted form to PDF by clicking ... > Download PDF / Download RIch PDF
Expected Results
A downloaded PDF file contains multibyte characters.
Actual Results
A downloaded PDF file doesn't contains multibyte characters, and they are replaced by ###.

Workaround
Use Download XLSX which contains multibyte characters correctly
- is related to
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JST-762415 Loading...
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JST-763819 Loading...
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JST-800659 Loading...