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  1. Jira Service Management Cloud
  2. JSDCLOUD-1124

Should be possible to sign up a new customer in portal

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When e.g. receiving a phone call from a new customer, we need to be able to easily create the request on behalf of the contact.

      Currently, the user needs to be an existing customer of the Service Desk in order to be selectable from the "Raise this request on behalf of" picker.

              mmcmahon Matthew McMahon (Inactive)
              mmcmahon Matthew McMahon (Inactive)
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