Assets Automation throws an error when the rule tries to clear an object attribute which is already empty

XMLWordPrintable

    • 8
    • Severity 3 - Minor
    • 4

      Issue Summary

      Automation throws an error message when the rule tries to clear an Insight attribute which is already empty

      Steps to Reproduce

      1. Add an automation rule to clear an Insight attribute. Ensure that the attribute is not empty.
      2. Run the rule
      3. Once the attribute is cleared, run the rule again.

      Expected Results

      There should not be an error in Audit log that the field was skipped. It should show Success as it shows while clearing Jira fields

      Actual Results

      It shows an error in audit log Error updating objects(s). Objects were skipped

      Workaround

      Add an IQL condition to check whether the attribute is already empty. However, this is not very user-friendly if there are many attributes.

            Assignee:
            Simran Singh
            Reporter:
            Christal Rodrigues
            Votes:
            21 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated:
              Resolved: