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Bug
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Resolution: Fixed
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Low
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None
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8
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Severity 3 - Minor
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4
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Issue Summary
Automation throws an error message when the rule tries to clear an Insight attribute which is already empty
Steps to Reproduce
- Add an automation rule to clear an Insight attribute. Ensure that the attribute is not empty.
- Run the rule
- Once the attribute is cleared, run the rule again.
Expected Results
There should not be an error in Audit log that the field was skipped. It should show Success as it shows while clearing Jira fields
Actual Results
It shows an error in audit log Error updating objects(s). Objects were skipped
Workaround
Add an IQL condition to check whether the attribute is already empty. However, this is not very user-friendly if there are many attributes.