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  1. Jira Service Management Cloud
  2. JSDCLOUD-11231

Translation of JSM fields are wrong / not available

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    Description

      Summary

      The customer's instance is configured as a german JIRA Cloud instance, but for some reason are users still seeing Custom Fields, related to JSM (and also JIRA Software) that are not properly translated. Remains in English

      The system language is German, profile language is German

      Environment

      Cloud

      Steps to Reproduce

      1. Set profile language to German
      2. Open any JIRA Service Desk ticket.
      3. Tried to translate the custom fields > click on update
      4. The same page reloads no update occurs

      Expected Results

      All custom fields should be translated into German

      Actual Results

      Fields are still in English. I understand for the locked field we have an FR: but this is affecting the normal custom fields as well

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            Unassigned Unassigned
            cec83745f36c Seerat
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            Dates

              Created:
              Updated:
              Resolved: