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Jira Service Management CloudProject Type: software

Jira Service Management Cloud

Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-11179

Allow anonymous users to create issues from Forms

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    • 10

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      From an IT support team perspective, it would be great if ProForma had the functionality of creating issues to your project without requiring the user to log in.

      Having an external submission link where un-authenticated users could submit a ticket.

      Workaround:

      Use the JSM Portal feature and allow anyone to create an issue (see documentation)

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Cloud'
            1. Jira Service Management Cloud
            2. JSDCLOUD-11179

            Allow anonymous users to create issues from Forms

            XMLWordPrintable

              • 10

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                From an IT support team perspective, it would be great if ProForma had the functionality of creating issues to your project without requiring the user to log in.

                Having an external submission link where un-authenticated users could submit a ticket.

                Workaround:

                Use the JSM Portal feature and allow anyone to create an issue (see documentation)

                        96677a1d9b4c Sam Knight
                        976c02b75079 Celso J
                        Votes:
                        19 Vote for this issue
                        Watchers:
                        22 Start watching this issue

                          Created:
                          Updated:

                            96677a1d9b4c Sam Knight
                            976c02b75079 Celso J
                            Votes:
                            19 Vote for this issue
                            Watchers:
                            22 Start watching this issue

                              Created:
                              Updated: