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  1. Jira Service Management Cloud
  2. JSDCLOUD-11179

Allow anonymous users to create issues from Forms

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      From an IT support team perspective, it would be great if ProForma had the functionality of creating issues to your project without requiring the user to log in.

      Having an external submission link where un-authenticated users could submit a ticket.

      Workaround:

      Use the JSM Portal feature and allow anyone to create an issue (see documentation)

              92df334718e6 Anshumaan Bhartiya
              976c02b75079 Celso J
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                Created:
                Updated: