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  1. Jira Service Management Cloud
  2. JSDCLOUD-11178

Assets external / Discovery import to run as the generator of the OAuth token

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Assets - Import
    • None
    • 5

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      Issue Summary

      External import is running as unknown user

      Steps to Reproduce

      1. Create an external import configuration and generate the API token
      2. Create the mapping via API
      3. Execute the import

      Expected Results

      The import should run on the behalf of the user who generated the OAuth token or at least a bot account.

      Actual Results

      The import log shows that the actions were executed by "Unknown user" underneath the objects' history and "process results" tab.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

      Notes:

      This behaviour is seen when the imports are executed not via UI and hence is seen for external imports and also in cases where the import is kicked off externally via Discovery.

            [JSDCLOUD-11178] Assets external / Discovery import to run as the generator of the OAuth token

            Christian Schneider added a comment -

            This feature would be very helpfull for those, who are responsible for the data quality. They have to know, who changed what.

            In addition, our Chief Information Security Officer would not be happy to see "unknown user" entries. Please implement this feature, as it is already available in Insight Server.

            Christian Schneider added a comment - This feature would be very helpfull for those, who are responsible for the data quality. They have to know, who changed what. In addition, our Chief Information Security Officer would not be happy to see "unknown user" entries. Please implement this feature, as it is already available in Insight Server.

              8f5df932eda6 Dorothea Linneweber
              b38c9731e6db mtalebi
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              23 Vote for this issue
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                Created:
                Updated: