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  1. Jira Service Management Cloud
  2. JSDCLOUD-11171

Form Builder - The template forms do not load

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      We have encountered problems due to the complexity of the issue and an internal code freeze due to an incident that occurred last month. A more simpler workaround has been provided to allow access to the templates.

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      We have encountered problems due to the complexity of the issue and an internal code freeze due to an incident that occurred last month. A more simpler workaround has been provided to allow access to the templates.

    Description

      Update 13 May 2022

      This issue has now been resolved. Please let us know if you continue to experience difficulties.

      Issue Summary

      People are reporting that the templates side bar in the form builder is not able to load the templates.

      Looking at Javascript Console: Access to fetch at 'https://proforma-templates.services.atlassian.com/index' from origin 'https://okamca.atlassian.net' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

       

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            rfallah@atlassian.com Ryan Fallah
            3594564a659e Simon Herd
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              Updated:
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