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  1. Jira Service Management Cloud
  2. JSDCLOUD-11164

Importing insight data from csv with children mapping should assign attributes on child objects

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      How to reproduce:

      1. Create a parent object type and set it to Pass all attributes to child object types
      2. Create a child object type for the parent recently created
      3. Add a few unique attributes for the child object type
      4. Create a CSV import with the following structure:
        | PARENT_ATTR_1  | PARENT_ATTR_2  | PARENT_ATTR_3  | CHILD_ATTR_1  | CHILD_ATTR_2  |
        |----------------|----------------|----------------|---------------|---------------|
        | Parent_value_1 | Parent_value_2 | Parent_value_3 | Child_value_1 | Child_value_2 |
      1. Finish the import configuration by adding the Parent and Child Object type mapping
      2. Import the data

       

      Expected results:

      • child object mapping to import the child attributes data

      Actual results:

      • child attributes data are not imported

      Workaround:

      Currently there is no workaround for this issue.  Should one become available this section will be updated.

              8f5df932eda6 Dorothea Linneweber
              apradhan2 Abhishek
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                Created:
                Updated:
                Resolved: