Details
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Bug
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Resolution: Won't Fix
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Low
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None
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1
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Severity 2 - Major
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Description
Issue Summary
When you have a "mandatory field" in the "request form" and enable the "Create new issue" option in Forms, an error pop-up will shows-up.
Steps to Reproduce
- Step 1
Activate a field like "Attachment" in the request form and make them mandatory/required. - Step 2
On Forms, add this request type to the option "Create new issue: Use this form to create new issues in Jira Service Management." and try to save, an error popup will appear.
Expected Results
Save the form successfully.
Actual Results
An Error popup prevents the form from being saved.
The below exception is thrown in the [^formsTest.har] file:
[ { "requestTypeId": 44, "missing": [ { "jiraFieldKey": "attachment", "jiraFieldName": "Attachment" } ], "isConditionallyShown": [], "needToBeMandatory": [], "validOnCreation": [ { "jiraFieldKey": "description", "jiraFieldName": "Description", "proFormaQuestionLabel": "Description" } ], "hiddenForRequestType": [], "unsupportedOnCreation": [] } ]
Workaround
Disable the Jira mandatory field as to not required or disable the Issue Form option on Forms.
Attachments
Issue Links
- is cloned from
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JSDCLOUD-11067 Jira required fields are conflicting when issue forms are enabled on Forms
- Closed