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  1. Jira Service Management Cloud
  2. JSDCLOUD-11079

Support of Time Conditions for SLA specific JQL queries

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • SLA
    • None
    • 2

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      Problem Definition

      Ability to utilize time conditions within SLA specific JQL queries that do not currently support them, such as completed(), paused() and running().

      Suggested Solution

      Similar to the elapsed() and remaining() JQL queries, we would like the ability to filter completed(), paused() and running() based on a time condition. For example:

      completed("20m")

      This could be utilized with the available SLA rules to output issues with an SLA that was "completed" within 20 minutes.

              Unassigned Unassigned
              422f530d75ad Arjun Ganapathy
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                Created:
                Updated: