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  1. Jira Service Management Cloud
  2. JSDCLOUD-11071

Ability to use the same customised email address on multiple JSM projects for incoming emails

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    Description

      Summary: 
      Currently the relation is 1:1 between each project and the email configured on the channel meaning that each JSM project requires a unique email to be configured on the channel "Unless using an add-on such as JEMH".

      Suggestion:
      Customers would like to natively have the ability to configure the same customised email address for incoming email for multiple projects which provide more flexibility for our end-users to support their customer via a single email or distribution list.

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            Unassigned Unassigned
            158d32009e16 Esraa Mahmoud (Inactive)
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            Dates

              Created:
              Updated: