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  1. Jira Service Management Cloud
  2. JSDCLOUD-11008

JSM integration with Zapier is losing connection repeatedly

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Details

    • Bug
    • Resolution: Fixed
    • High
    • Forge and Connect
    • None

    Description

      Problem

      Zapier integration keeps requiring re-authentication after around 8-12 hours.

      Environment

      JSM Cloud

      Steps to Reproduce

      Go to the Zapier integration and connect your account

      Expected Results

      The account remains connected

      Actual Results

      The connection is lost and requires re-authentication every few hours

      Workaround

      No workaround available at the moment

      Notes

       

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              nmohan@atlassian.com Nakul Mohan
              e87386e27ed9 Simran G
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              Dates

                Created:
                Updated:
                Resolved: