JSM integration with Zapier is losing connection repeatedly

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Forge and Connect
    • None
    • 13
    • Major
    • 4

      Problem

      Zapier integration keeps requiring re-authentication after around 8-12 hours.

      Environment

      JSM Cloud

      Steps to Reproduce

      Go to the Zapier integration and connect your account

      Expected Results

      The account remains connected

      Actual Results

      The connection is lost and requires re-authentication every few hours

      Workaround

      No workaround available at the moment

      Notes

       

            Assignee:
            Nakul Mohan
            Reporter:
            Simran G
            Votes:
            16 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated:
              Resolved: