JSM integration with Zapier is losing connection repeatedly

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Forge and Connect
    • None
    • 13
    • Major
    • 4

      Problem

      Zapier integration keeps requiring re-authentication after around 8-12 hours.

      Environment

      JSM Cloud

      Steps to Reproduce

      Go to the Zapier integration and connect your account

      Expected Results

      The account remains connected

      Actual Results

      The connection is lost and requires re-authentication every few hours

      Workaround

      No workaround available at the moment

      Notes

       

              Assignee:
              Nakul Mohan
              Reporter:
              Simran G
              Votes:
              16 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: