Issue Summary

Try to use an A4J rule, using Smart Values to set an Object's reference Type Attribute (object) with multiple objects, using Smart Value: lookupObjects.

According to the Audit log, the Action is attempting to set the attribute with the combined values, using = and not IN () hence the action fails.

This is reproducible on Data Center: no

Steps to Reproduce

1. Configure Object Type A to have an Object Type Attribute to reference Object Type B, with Cardinality Max >1
2. Make sure you have a few objects in Object Type B
3. Configure an automation rule:

• When, Object Created
• Use the Action "Lookup Objects" with IQL: objectType = "Object Type B"
• add an Action; Edit Object Attribute, edit the "Object Type A" Attribute to reference "Object Type B" with any of these smart values:

{{lookupObjects}}
{{#lookupObjects}}{{Key}}{{/}}
{{#lookupObjects}}{{Key}}{^last}}||{{/}}

1. Create an Object of the type A

Expected Results

The New object is referencing ALL the Object Type B Objects

Actual Results

If there are more than 1 objects in the lookupObjects smart value - No Object Type B objects are referenced, the Automation results in :

Edit Insight field attributes
Error updating Object(s)
Attribute value is not valid on Objects
PFNL-19749 (Network Location = PFNL-17346, PFNL-17347)

(this error results from lookupObjects

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available