Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10999

Add logical AND/OR for conditional in form of request type in portal

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Forms - Portal
    • None
    • 113

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Hide
      Update July 2024

      Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress.

      Thanks,

      Sam

      JSM Principal Product Manager

      Show
      Update July 2024 Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress. Thanks, Sam JSM Principal Product Manager

      Add the possibility to set some fields visible only if the value of two or more other fields be the desired one.

      This with the simple conditional option of the "Section" in form is not possible now.

      Example
      In the form below the last three fields must be visible only if "Complaint reason" is e.g. X and "Product" is e.g. Y or Z. "Complaint reason" and "Product" are always visible.

          Form Name

            [JSDCLOUD-10999] Add logical AND/OR for conditional in form of request type in portal

            SET Analytics Bot made changes -
            UIS Original: 112 New: 113
            SET Analytics Bot made changes -
            UIS Original: 117 New: 112
            SET Analytics Bot made changes -
            UIS Original: 91 New: 117
            SET Analytics Bot made changes -
            UIS Original: 88 New: 91
            SET Analytics Bot made changes -
            UIS Original: 118 New: 88
            SET Analytics Bot made changes -
            UIS Original: 117 New: 118
            SET Analytics Bot made changes -
            UIS Original: 105 New: 117
            SET Analytics Bot made changes -
            UIS Original: 102 New: 105
            SET Analytics Bot made changes -
            UIS Original: 106 New: 102
            SET Analytics Bot made changes -
            UIS Original: 109 New: 106

              96677a1d9b4c Sam Knight
              16f268512e19 Raffaele Ziraldo
              Votes:
              127 Vote for this issue
              Watchers:
              65 Start watching this issue

                Created:
                Updated: