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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Change Calendar - View Calendar, Change Management
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None
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5
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21
We've started to use the Change Calendar, since it does show the change span from start to end date. This is great for scheduling new changes.
The default weekly view is not very user friendly, though, and there is no way to change the default view.
Since we have Changes occurring 24/7 (worldwide), the monthly view works better as you can see a larger span of days and the number of changes that are happening each day.
(Weekly and monthly view images attached.)
An option for color coding would be very helpful. There are some changes where it is very important that great caution is taken during them (other changes may need to be scheduled outside of them). If we could color code those, it would be easy for requestors to see when they occur. The permission for color coding should be limited to Change Managers (or at least allow us to specify who has the permission).
(Color coding image attached)
Adding to a dashboard would be a great option, too. We use a dashboard during CAB calls because we have filters that separate out the Changes that require CAB review and have other pertinent filters in there, too.
We show 2 calendars (CAB calendar and an All Open Changes Calendar), along with the filter for each (showing more info than the standard dashboard calendars), an Emergency Change filter, and an Aging Changes filter. It would be great to show the new Change Calendar here.
(Dashboard image attached)
Adding another requirement for Change Calendar feature -> It would be great if Calendar can display/sync Holidays or having the ability to setup Holidays in calendars.