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  1. Jira Service Management Cloud
  2. JSDCLOUD-10932

Add more data to the event when an Assets Object gets deleted

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      Issue Summary

      When an Insight object gets deleted the event that is sent does not contain information about the object type and we cannot fetch that information from Insight because the object has been deleted.

      Steps to Reproduce

      To verify this create an Automation Rule for Object Deleted event to trigger an email to the stakeholders.
      Add a condition with a simple IQL query like:

      objecttype = <object type name>
      

      Go to Insight and Delete an Object
      Run the Automation Rule and the Rule will fail

      Expected Results
      The Rule should trigger an email if the deleted Object name matches the condition

      Actual Results
      When an object is deleted the rule is triggered after that deletion.
      The event we send does not contain information about the object type and we cannot fetch that information from Insight because the object has been deleted.

              Unassigned Unassigned
              umasih@atlassian.com Ulka
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              31 Vote for this issue
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                Created:
                Updated: