Issue Summary

When creating a form request, the form is not loading. If created by the portal or agent view, in both ways the form doesn't load.

Steps to Reproduce

1. Create large form, for example
   • with around 386 questions linked to custom fields
2. Create a request form on the portal or agent view

Expected Results

The ticket would be created with the form attached.

Actual Results

The specific request form is not loading.

This request to Jira is being returned with a HTTP/400 response and the error "Request header is too large". 

Workaround

Proforma is not currently supporting such a large form (with hundreds of questions and sections). It's recommended to reduce the size of questions for a single form, and utilize conditional logic and automation to add another form when a form is submitted.