Creating a post-incident review doesn't default to correct type

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When I create a post-incident review it doesn't default to the issue type 'Create post-incident review'.

      Steps to Reproduce

      1. In an IT Service Management project, go to Post-incident reviews
      2. Go to the Open reviews queue
      3. Click 'Create a post-incident review'

      Expected Results

      The type for the new request should default to 'Create a post-incident review'

      Actual Results

      I see 'Get IT Help' or 'Report a system problem' It may default to the last used type.

      ...

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. create PIR wrong type.mp4
          1.56 MB

            Assignee:
            Unassigned
            Reporter:
            Mary Peek (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: