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  1. Jira Service Management Cloud
  2. JSDCLOUD-10805

Improve user experience while filtering by request types in the customer portal

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      With the recent fix for JSDCLOUD-9686, it's now possible to filter by request type and project with no limitation. While this is great, the user experience declines with the number of projects you have access to. If the same request type is present in multiple projects, the user has to select all of those individually making it redundant.

      There should be a way for users to filter by request type AND project without having to scroll through several repeated request types for each project in the list.

              Unassigned Unassigned
              jspaniol Jeison (Inactive)
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