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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Projects - Create & Delete
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1
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Severity 3 - Minor
Issue Summary
cannot create a project using the template "IT service management (Essentials)" with the Italian language
Steps to Reproduce
- Try to create a Service management project with the template "IT service management (Essentials)"
- Choose Default language as Italiano
Expected Results
Able to create the project
Actual Results
Get an error "project not created. For some reason, magic didn't happen." and there is a 500 response from the server:
Workaround
Use English as a default language, however since this template creates a team-managed ITSM project you cannot change the default language later. But, you can add later add translations in Italian for customers to use:
If the project default language has to be Italian, try to use the template for a company to manage the project "IT service management" and set the default language to Italian from project settings