Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10788

Ability to structure the JSM-Projects in the Help Center portal

    XMLWordPrintable

Details

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Since we are using +150 JSM projects in Jira Service Management, we urgently need the possibility to structure the projects on the main page of the JSM Help Center portal.

      Currently all +150 JSM projects are displayed in a flat hierarchy. So the users need to browse thorugh all +150 projects, to find their project - in the worst case.

      It would be very helpful, if we could e.g. group JSM-projects and display the groups on the main page of the Help Center portal. 

      With this feature we could e.g. group the JSM projects by certain topics / departments, which would allow the users to navigate through the groups to find their project.

      This would increase the usability of the JSM portal a lot!

      Thank you and kind regards,
      Heiko

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1394 Categorizing Customer Portal in the Main Portal

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              3d416bad2a3c Heiko Guenter
              Votes:
              6 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: